Ask at the right moment
The request goes out when the customer is happiest, not weeks later when the job is a memory.
All services
Reviews and Reputation
Let your customers do the selling.
We make asking for reviews automatic, keep your Google profile in good shape and make sure the good ones are the first thing people see.
This is probably the constraint if...
- You do great work but barely have any reviews
- Asking for a review is awkward, so it never happens
- One bad review is doing more damage than it deserves
- Your Google Business Profile has not been touched in years
Typical Scope
What the work can include.
Final scope follows discovery. We include only the pieces needed to support the agreed outcome.
- 01Automated review requests by text and email
- 02Google Business Profile cleanup and upkeep
- 03Response templates and a plan for the bad ones
- 04Review display on your website
- 05Monitoring across the sites that matter to you
How Vertek approaches it.
Make it one tap
Every extra step loses people. The path from message to posted review is as short as it can be.
Handle the bad ones well
A calm, specific reply to a poor review often reads better to a stranger than a perfect record does.
See how connected acquisition and operational systems supported growth across 10+ locations.
Questions about reviews and reputation.
Only if it breaks Google's rules, and we will file that request for you. Otherwise the honest fix is a good reply and enough recent positive reviews to put it in context.
Asking is fine. Paying for reviews, filtering out unhappy customers or writing them yourself is not, and we do not do it.
Enough to look current and credible next to your competitors. Recency matters as much as the total, which is why we automate the asking rather than doing one big push.